Returns & Exchanges
At Color Wow UK, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Ensure the products are unused and in their original packaging, then securely pack them to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal and drop your package off at any authorized courier collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing